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TRADE DEN / TERMS

Terms of Use.

The terms for using Trade Den and its optional paid features.

Effective date: September 25, 2026

On this page

  1. Service
  2. Account
  3. Content
  4. Assistant
  5. Purchases
  6. Refills
  7. Cancel
  8. Changes
  9. Contact

01 · The service

Research and education

Trade Den provides market information, charts, strategy research, alerts, quizzes, community features and paper simulations. Its current app experience does not place live broker orders. Trade Den and its assistant do not provide personalized investment, tax or legal advice. Data, alerts, model replies, simulations and historical results may be delayed, incomplete or wrong and do not guarantee future performance. You make your own financial decisions.

02 · Accounts

Keep your account secure

You are responsible for activity under your account and for protecting your device, sign-in methods and any API key you connect. Use the service lawfully and do not interfere with it, abuse other users, or use market data or content beyond rights you hold. Optional connected services, including Charles Schwab, Stripe, Apple and assistant providers, have their own terms.

03 · Your content

What you save and share

You retain responsibility for strategies, posts, comments, prompts and other content you submit. You give CORK ROBOTICS LLC permission to store, process and display that content as needed to provide the features you choose, including showing content you publish to other users. Do not submit content you lack the right to use, personal information about others without permission, or unlawful or harmful material. We may remove content or restrict an account to protect users, comply with law or enforce these terms.

04 · Assistant

Model replies need review

The assistant may use Anthropic, OpenAI or OpenRouter as described in our Privacy Policy. It may generate inaccurate answers. Review sources, calculations and strategy rules before relying on them. If you provide your own API key or connect OpenRouter, you are responsible for that provider's charges and terms. Hosted answers use the plan's daily allowance before purchased credits. Some higher-cost actions require a separate credit quote and approval in the app.

05 · Purchases

Plans and assistant credits

Paid plans grant the features and daily assistant allowance shown at checkout or in the current plan catalog. A Stripe plan renews monthly or yearly at the displayed price until canceled. Credit packs add hosted-assistant credits to your Trade Den account; they are separate from a plan and do not themselves renew. Taxes, if applicable, are calculated and shown during checkout. Localized or converted amounts may vary by payment method and location; review the final total before paying.

Stripe handles supported web purchases and subscription management. Apple handles App Store credit purchases where offered. Credit balance and plan access update after payment confirmation and may be adjusted after a refund, chargeback or reversal. If your account is deleted, remaining account credits and access may be lost; contact support before deletion if you have a billing question.

06 · Automatic refills

Optional repeated credit-pack charges

Automatic refills start off. If you opt in, you choose a USD credit pack and approve an all-in spending cap for each UTC calendar month, including applicable tax. When a requested hosted assistant answer cannot be funded by your daily allowance or balance, Trade Den may charge your saved payment method for that pack, up to your cap. The requested answer is not automatically retried; you can send it again after the credits arrive. A declined payment pauses refills. You can disable future refills in the app, although a payment already processing may complete and add credits.

07 · Cancellation and refunds

Manage future charges

Use Trade Den's subscription management link to open Stripe's customer portal, where you can cancel a Stripe plan, change your payment method and view invoices. The portal's cancellation setting may keep plan access through the current paid period; check the date shown there. Disabling automatic refills stops new refill attempts. Removing the app does not cancel a plan or a refill authorization.

For a billing error or refund request, email support@corkrobotics.com with the purchase date and the account email, without sending a full card number. Refund eligibility depends on applicable law, the purchase channel and the facts of the request. For Apple purchases, use Apple's purchase and refund process. A refunded credit pack may remove the corresponding credits from your balance.

08 · Changes and availability

Features can change

We may update Trade Den and these terms. We will post a new effective date and provide additional notice when appropriate. Feature limits, market-data coverage and assistant availability may change. Where a paid feature changes materially, applicable law and the purchase terms govern your rights.

09 · Contact

Need help?

Contact CORK ROBOTICS LLC at support@corkrobotics.com. Our Privacy Policy explains how we handle personal information.

Trade Den

A calmer place to research the market.

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